Taken from Rapid Problem Solving with Post-it notes by David Straker (1997). Despite its age this book contains some really useful techniques for stakeholder workshops, such as group sorting activities, trees, and maps.
When you see an Eye Tracking heatmap for the first time, you are probably so busy saying “wow!” that you forget to critically evaluate what you are seeing. This talk is intended to give you a set of questions to … Continue reading
Earlier this month, Carsten Schmitt & Poppy James of
When you’re designing a website, the range of things a user can do at any one time is fairly limited – you have quite a clear idea of the paths most users will take and this makes your life relatively … Continue reading
Theresearchbuyersguide.com looks like a potentially useful site for UX researchers: Though it’s it’s intended for buyers of generalist market research, there are some useful links on here, such as a list of viewing facilities in the UK (i.e. posh places … Continue reading
There are certain kinds of user research that require extreme video analysis, where you literally have to transcribe every utterance, gesture and movement, and a single hour of footage can take almost a day to analyse. You can imagine this … Continue reading
This did the rounds a few years ago, but it’s worth sharing again. it’s an interview with Dave Bradley who invented Ctrl-Alt-Delete. “…I was just trying to solve a development problem we had. Brand new hardware, brand new software, you’re … Continue reading
If you stop and think about it, web analytics is pretty damn amazing. Unlike any other time in the history of commerce, it’s possible for business owners to track and measure every tiny detail of thousands of customers’ behaviour without … Continue reading
Mailchimp (the email marketing webapp people) have written about a really interesting piece of user research they ran using Amazon’s Mechanical Turk. Within the Mailchimp webapp, you can upload an image as the banner for your email templates. To make … Continue reading
I really like Mark James’s Silk Icons. Not only are they completely free, but they are pleasingly neutral and sit well on almost any page. At Madgex, our design team has been using them in our Axure wireframes. The only … Continue reading