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Spare a thought for the ‘experimenter effect’ in user research

Do you ever think about the impact of the experimenter effect (or Hawthorne effect) when you’re running face to face user research? Here’s a quick test. First, go and check your Analytics package to see how many users check your … Continue reading

Xbox controllers used in the military – life mimicking art?

If you’ve played either of the recent Call of Duty “Modern Warfare” games, you’ll be aware of the disturbingly realistic air attacks you can carry out on other players. Call of Duty 4 (Computer game): It seems that the grainy … Continue reading

“User experience is everything” – Evan Williams, Twitter CEO

→ From Evan’s article Ten Rules for Web Startups (2005). → Found via InspireUX.com

How tablet design can influence the potency of the Placebo effect

We all know that design influences people emotionally, but have you ever considered the possibility that possibility that design alone can actually influence the health of your users? This article by Steve Silberman on wired.com (August ’09) discusses the psychology … Continue reading

The Sinclair C5 Story

This lovely image from a recent Erskine Labs blog post reminded me of the charmingly tragic story of the Sinclair C5. Spurred on by his immense success in the computing industry with the ZX80, ZX81 and ZX spectrum, Clive Sinclair … Continue reading

Paul Graham on Simplicity

I think we all “get” simplicity these days, but nevertheless this quote from Paul Graham really sums it up: It seems strange to have to emphasize simplicity. You’d think simple would be the default. Ornate is more work. But something … Continue reading

The Romeo & Juliet effect, and how it applies to design.

Romeo and Juliet by Frank Dicksee When a barrier is placed between a person and their desires, those desires become intensified. This is because the barrier prevents them from experiencing their desires in the flesh – warts and all – … Continue reading

Achieving adoption of a disruptive product

“The Americans have need of the telephone, but we do not. We have plenty of messenger boys.” – Sir William Preece, Chief Engineer, British Post Office, 1878 “This telephone has too many shortcomings to be considered as a means of … Continue reading

The importance of setting accurate expectations

Using a feedreader and can’t see the video? This post is all about the importance setting accurate expectations. One of my friends, Ofer Deshe, often uses this clip when running UX training workshops. What a great way of summing it … Continue reading

Monsters Vs Aliens UI Design Joke

Dreamworks films are quite clever the way they have jokes for children and adults occur simultaneously, so everyone laughs out loud together. Sorry did I say children and adults? I meant children, adults and UI designers… Using a feedreader and … Continue reading