Author Archives: Harry Brignull

How to get the results you want in surveys & polls (funny)

An old YouTube clip from Yes Minister (an early 1980s BBC political comedy), which shows how leading questions and tone setting can get you any results you want – if you’re willing to stoop that low. Via Nikos Karaoulanis.

Darkpatterns.org: naming and shaming sites that use black hat, anti-usability design patterns.

Have you ever wondered why there are many clearly defined Design Patterns for good design, and Anti-Patterns for mistakes, but in the field of UX we have no recognised terminology for evil design? And why has the SEO industry always … Continue reading

Reviewing WhatUsersDo.com: a UK-based remote unmoderated qualitative usability testing platform

WhatUsersDo.com is a UK-based remote, unmoderated, qualitative usability testing platform, somewhat similar to usertesting.com. You pay £25-£30 per participant, and for each one you get back a 20 minute screen recording with audio of them thinking aloud during the tasks. … Continue reading

Dark Patterns: dirty tricks designers use to make people do stuff

Image credit: Paul McDonald Normally we think of bad design as consisting of laziness, mistakes, or school-boy errors. We refer to these sorts of design patterns as Antipatterns. However, there’s another kind of bad design pattern, one that’s been crafted … Continue reading

The Times update their paywall UI, and guess what…?

A couple of weeks ago I wrote a post about the new Times.co.uk paywall, asking “If you were going to design a paywall, is this how you’d do it?” Well, I’ve just noticed they’ve iterated the design, and guess what? … Continue reading

Wow, UX Brighton 2010 Conference, 13 September!

Danny and James have really pulled a rabbit out of a hat with the upcoming UX Brighton 2010 Conference. What a great line-up! Rory Sutherland: you may have seen his TED talk, Rory is Vice-Chairman of Ogilvy Group UK. Eric … Continue reading

Is Freelancing the Future of the UX Research Consultancy Industry?

People are sometimes surprised that UX research consultants are charged out at so much more than developers – the day rate can be 50% to 100% higher. So are UX research agencies more profitable as a result? Surprisingly, the answer … Continue reading

What do you use for portable wall space?

Image credit: Daylight Design The trouble with being a User Experience specialist is the amount of wall space you need. In an ideal world, you’d set up a war room for each project, where all your materials can stay permanently … Continue reading

The Frankfurt Kitchen

In Episode 2 of the BBC’s excellent “Genius of Design” series, (available on Vimeo), there is an interesting section on the Frankfurt Kitchen. Designed by Margarete Schütte-Lihotzky, the Frankfurt Kitchen was a response to the need for cost-efficient housing in … Continue reading

If you were going to design a paywall, is this how you’d do it?

Imagine you’ve been hired in to design a paywall for well known newspaper, with a brief to deliver the best sign-up rates possible. Is this how you’d do it? Clicking any link in on the homepage of thetimes.co.uk triggers a … Continue reading