Author Archives: Harry Brignull

More Dilbert on User Experience

It’s nice to see that Dilbert’s been taking on a UX focus lately… Step 1: Realisation Step 2: Confirmation Step 3: Response

Why conversion rate uplift percentages can be confusing

Amendment: this post has been edited for typos: Thanks Carlo! Unless you’re a mathematically-minded person, it’s easy to get muddled up when people talk about conversion rates and conversion rate “uplift”. Here’s a quick explanation: If you had 1000 users … Continue reading

UK Research Buyers Guide: theresearchbuyersguide.com

Theresearchbuyersguide.com looks like a potentially useful site for UX researchers: Though it’s it’s intended for buyers of generalist market research, there are some useful links on here, such as a list of viewing facilities in the UK (i.e. posh places … Continue reading

UX Brighton August Triple Bill: Designing for Persuasion, International Research, and Eye Tracking!

Date: Tuesday 11th August, 6.30pm – 10pm Location: iCrossing, Central Brighton, BN1 1ND Price: Free, but you must book a ticket on stubmatic This free event will be comprised of three parts – two talks and a demo! Carsten Schmitt … Continue reading

Open-Source Video Note Taking Utility from IBM

There are certain kinds of user research that require extreme video analysis, where you literally have to transcribe every utterance, gesture and movement, and a single hour of footage can take almost a day to analyse. You can imagine this … Continue reading

Jeff Atwood on Spit and Polish, Usability and Stack Overflow

Jeff Atwood is one of those rare developers who has a real passion for UI design and User Experience. In his most recent post regarding Stack Overflow he says some interesting things about usability. The post has an incendiary title … Continue reading

Method vs Methodology.

The word “methodology” has a bit more gravitas than “method” doesn’t it. Sounds more sciency. Packs more punch in a research document. Well, that’s sort of true, if you don’t mind completely misusing the term. “Method” and “Methodology” mean completely … Continue reading

Marti A Hearst’s “Search User Interfaces” book – available free online

This is great! The full text of Marti A Hearst’s Search User Interfaces book is available entirely for free online. The RRP is £30 and the book isn’t even due to be publicly available until September 30, 2009. Caution: actual … Continue reading

A quick look at Shaun Inman’s Fever

Fever is a new feed-reader from Shaun Inman, the guy who created Mint (The self-hosted analytics app, not the finance site). The concept of Fever is pretty clever – it parses your RSS feeds and works out which articles are … Continue reading

Marketing emails: using images as progressive enhancements to improve clickthrough rates

Why do people do this? This email is the final step of an otherwise great marketing campaign. I’m not singling these guys out, it’s a common mistake that everyone seems to make. This email template relies entirely on images, but … Continue reading