Fever is a new feed-reader from Shaun Inman, the guy who created Mint (The self-hosted analytics app, not the finance site). The concept of Fever is pretty clever – it parses your RSS feeds and works out which articles are … Continue reading
Why do people do this? This email is the final step of an otherwise great marketing campaign. I’m not singling these guys out, it’s a common mistake that everyone seems to make. This email template relies entirely on images, but … Continue reading
Joan Doe is walking through the mall one day when she’s approached by someone with a clipboard. She has some free time, so she answers a few questions and gives them her email address. “Cool!”, she thinks to herself, ” … Continue reading
This did the rounds a few years ago, but it’s worth sharing again. it’s an interview with Dave Bradley who invented Ctrl-Alt-Delete. “…I was just trying to solve a development problem we had. Brand new hardware, brand new software, you’re … Continue reading
One of the most annoying things about being a UX consultant is the all NDAs you have to sign – you don’t get to talk to people about the research you’ve been doing or get to show people your deliverables. … Continue reading
When you start your own company, there are lots of small decisions that you need to make. What do you splash out on, and what do you pinch pennies on? It’s tricky to decide. One of the common ways to … Continue reading
A few weeks ago, I invited Filip Healy and Ian Collingwood of Amberlight down to give a talk at UX Brighton. The topic they chose was “Mental Models, Service Design & The Problem With Convergence”. What do consumers expect when … Continue reading
If you stop and think about it, web analytics is pretty damn amazing. Unlike any other time in the history of commerce, it’s possible for business owners to track and measure every tiny detail of thousands of customers’ behaviour without … Continue reading