At UX Brighton last night GiGi Demming (Head of User Testing at SCEE in London) gave a talk on gameplay research involving kids. She neatly summed up one of the problems with interviewing kids – the “I like turtles effect”: … Continue reading
Taken from Rapid Problem Solving with Post-it notes by David Straker (1997). Despite its age this book contains some really useful techniques for stakeholder workshops, such as group sorting activities, trees, and maps.
When you see an Eye Tracking heatmap for the first time, you are probably so busy saying “wow!” that you forget to critically evaluate what you are seeing. This talk is intended to give you a set of questions to … Continue reading
Browser malware warning pages are tricky things to design. Users are a lazy bunch (productively lazy, that is), and they are unlikely to read the text in every single dialog box you put in front of their faces. They’re much … Continue reading
I’ve been on holiday for the past two weeks so this is all a bit last minute – I’ve arranged a great line up for next tuesday (8-Sept-09). Half the tickets are gone already – book your place now to … Continue reading
Earlier this month, Carsten Schmitt & Poppy James of
Rob Gillham of HFI gave a presentation on Persuasion, Emotion and Trust at UX Brighton earlier this month (Aug ’09). Here are the slides from his talk. Many thanks to HFI, Bunnyfoot, iCrossing, Madgex and everyone who attended for making … Continue reading
When you’re designing a website, the range of things a user can do at any one time is fairly limited – you have quite a clear idea of the paths most users will take and this makes your life relatively … Continue reading
Bruce Archer is widely recognised as one of the founding fathers of Design Research. It’s worth reading his wikipedia entry. Here’s a fascinating excerpt about his initial experiences in using research to improve the design of hospital equipment. You’ll notice … Continue reading
“The truth isn’t the truth until people believe you, and they can’t believe you if they don’t know what you’re saying, and they can’t know what you’re saying if they don’t listen to you, and they won’t listen to you … Continue reading