Email verification is often needed as a step in user registration. It plays the role of an identity check – to confirm that the person registering genuinely owns the email address given. If you run a site that uses email … Continue reading
Back in January, Paul Thurston (@paulthurston) and Nick Marsh (@choosenick) gave a great talk on Service Design at UX Brighton. They make some really interesting points about the differences between UX & SD, and strategic (“thinking”) vs tactical (“doing”) work. … Continue reading
I’ve just finished setting up uxurls.com – a user experience aggregator. It’s a really simple popurls clone, intended for people who are too busy to set themselves up with their own RSS reader, or just fancy a quick glance at … Continue reading
Here’s a nice antipattern from the Odeon (UK), who show us how to annoy 99.9% of users in an effort to help the 0.1% who enter their email addresses incorrectly. So, here I am registering on odeon.co.uk… Oh look, I … Continue reading
Do you ever think about the impact of the experimenter effect (or Hawthorne effect) when you’re running face to face user research? Here’s a quick test. First, go and check your Analytics package to see how many users check your … Continue reading
If you’ve played either of the recent Call of Duty “Modern Warfare” games, you’ll be aware of the disturbingly realistic air attacks you can carry out on other players. Call of Duty 4 (Computer game): It seems that the grainy … Continue reading
→ From Evan’s article Ten Rules for Web Startups (2005). → Found via InspireUX.com
We all know that design influences people emotionally, but have you ever considered the possibility that possibility that design alone can actually influence the health of your users? This article by Steve Silberman on wired.com (August ’09) discusses the psychology … Continue reading