Yearly Archives: 2010

Mobile Usability Testing Tip: Recording from Two Webcams

Off the shelf mobile usability testing kit is ridiculously expensive. I’ve previously I’ve written about cheap ways to make usability testing “sleds” for your mobile devices. One of the simplest solutions was suggested by New Zealand-based UX expert Nick Bowmast, … Continue reading

Clear Reporting & Critical Thinking: Why User Experience Needs to Remember its Roots in Psychology

“We are going to become increasingly disappointed with our progress if we just keep doing all of this back slapping that we’ve become so accustomed to.” – Whitney Hess (IA Summit 10 Keynote) There was a time, back in the … Continue reading

Aaron Levenstein: “Statistics are like a bikini…”

I couldn’t help but repost this Aaron Levenstein quote from Brand Autopsy. I’ve been thinking about writing a post on the death of critical thinking for a while, but this pretty much sums it up. Statistics – and research in … Continue reading

UX Brighton Presentation on Dark Patterns

I’m sort of live-blogging this, so I’ll be brief. My presentation from UX Brighton 2010 can be found on slideshare here, as a PDF here (2MB) and as a big-ass PPTX here (72MB). Huge thanks to Cennydd Bowles and Andy … Continue reading

David Ogilvy: “We Sell or Else”

Here’s a wonderfully dated video of David Ogilvy giving what looks like a keynote address to a Direct Response Advertising conference (by video, which must have been breathtakingly modern back in the 1960s). Ogilvy came from a background in research, … Continue reading

How to get the results you want in surveys & polls (funny)

An old YouTube clip from Yes Minister (an early 1980s BBC political comedy), which shows how leading questions and tone setting can get you any results you want – if you’re willing to stoop that low. Via Nikos Karaoulanis.

Darkpatterns.org: naming and shaming sites that use black hat, anti-usability design patterns.

Have you ever wondered why there are many clearly defined Design Patterns for good design, and Anti-Patterns for mistakes, but in the field of UX we have no recognised terminology for evil design? And why has the SEO industry always … Continue reading

Reviewing WhatUsersDo.com: a UK-based remote unmoderated qualitative usability testing platform

WhatUsersDo.com is a UK-based remote, unmoderated, qualitative usability testing platform, somewhat similar to usertesting.com. You pay £25-£30 per participant, and for each one you get back a 20 minute screen recording with audio of them thinking aloud during the tasks. … Continue reading

Dark Patterns: dirty tricks designers use to make people do stuff

Image credit: Paul McDonald Normally we think of bad design as consisting of laziness, mistakes, or school-boy errors. We refer to these sorts of design patterns as Antipatterns. However, there’s another kind of bad design pattern, one that’s been crafted … Continue reading

The Times update their paywall UI, and guess what…?

A couple of weeks ago I wrote a post about the new Times.co.uk paywall, asking “If you were going to design a paywall, is this how you’d do it?” Well, I’ve just noticed they’ve iterated the design, and guess what? … Continue reading