These days when you see someone wondering down the street looking lost, chances are they don’t have a shop-bought map in their hands – it’s much more likely they have a scrappy looking print-out from a web-based route planner service. … Continue reading
This post by Christopher Fahey of graphpaper.com got me thinking about the longitudinal nature of usability issues, and what it means for user experience research & design. Now: the teething problem This is a usability issue that you experience at … Continue reading
Having worked at 3 different User-Centred Design (UCD) consultancies in the last few years (Flow Interactive, Amberlight, and Oyster Partners), I can confidently say that the type of project most commonly requested by clients looks like this: Client delivers test … Continue reading
Microsoft Surface is a pretty amazing piece of research: tabletop touchscreen computing done really well. But, the “origins” section on the Surface website strongly implies that the whole concept of tabletop computing originated from Microsoft. It didn’t. If you find … Continue reading
I’ve been having a lot of fun doing out of box experience design consultancy over the last few weeks (OOBE as it is pretentiously called by those in the know). If you’ve ever opened an Apple product then you’ll know … Continue reading
You’ll see on the right hand side we’ve added a link to our feed. Why not subscribe to it? Our posts can be a bit sporadic so the feed is probably the best way to read this site… You can … Continue reading
Think back to your first ever home inkjet printer. Mine was an Apple stylewriter in 1993. Look at home printers today. They still look pretty much the same – they haven’t moved on much. Why not? We’ve been having the … Continue reading
We’ve all had hardware like this in our home: designed to be an ornament yet attractive to nobody, and a waster of good surface space. You can imagine how the designers pictured it – the user placing the device on … Continue reading
Woah there! You’ve found yourself on an old article. Take note of the date before reading. Do you remember when you stopped paying per minute for your dial-up modem connection? Suddenly using the web became a real part of your … Continue reading
A while back I blogged about how Google was missing a trick with the name “froogle”. In short, its an in-joke that a lot of people just didn’t get (a pun combining “Google” with “frugal”), and didn’t even realise that … Continue reading