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The origin of Ctrl-Alt-Delete

This did the rounds a few years ago, but it’s worth sharing again. it’s an interview with Dave Bradley who invented Ctrl-Alt-Delete. “…I was just trying to solve a development problem we had. Brand new hardware, brand new software, you’re … Continue reading

Impressive halo effect: users prefer search results with the Google logo, even if they’re not Google results!

Here’s an interesting (but unverified) factoid about the halo effect that occurs from Google’s branding. This popped up in an Adage article a few days ago: “[…] Google has conducted internal tests, according to people familiar with them, in which … Continue reading

Dangerous by design: William Grey’s Anti-burglary staircase

This gem was mentioned in Henry Petroski’s “Small Things Considered: Why There Is No Perfect Design“. In 1662 William Grey of Pittendrum built a house for himself in Edinburgh (pictured above). He was concerned about the problem of burglary and … Continue reading

Dilbert on User Experience

A selection of Dilbert strips. Oldies but goodies… On User Interfaces: On User Training: On Information Architecture: On Social Media: On Security: On the Recession: On Aging User Groups: On Rebates:

Kitchen Stories – world’s only comedy about ethnography?

Kitchen Stories (2003) is a wonderfully offbeat Swedish comedy about a strange, government funded ethnographic field research project and the impact it has on the lives of the researchers and subjects. I’ve never heard of anyone making a feature film … Continue reading

Five UX antipatterns to avoid when designing Log-in & Registration areas

Registration and log-in areas have been a common feature on the web since – well – since forever really. With this in mind, it’s amazing how many top name sites deliver frustrating registration and log-in experiences that not only annoy … Continue reading

How Mailchimp turned to Mechanical Turk for their User Research

Mailchimp (the email marketing webapp people) have written about a really interesting piece of user research they ran using Amazon’s Mechanical Turk. Within the Mailchimp webapp, you can upload an image as the banner for your email templates. To make … Continue reading

Signup forms must die – here’s how we killed ours!

Here’s a short screencast demo of our new Lazy Registration system on the Madgex Job Board Platform. If you’ve read Luke Wrobleski’s book or ALA article ‘Sign up forms must die‘, this will probably be familiar territory, but if you’re … Continue reading

The tricks that supermarkets play to stop you from comparing on price

So here I am in my local Sainsbury’s, doing my weekly shopping. Let’s see, what’s first on my list…? Ah, Apples. I like buying organic, if it’s not too much more expensive. Lets look at the prices: A bag of … Continue reading

Karl Sabino on the ROI of well designed error messages

A nice UX ROI tidbit from Karl Sabino over on the Think blog: Once the analytics were up and running, we could quickly see which pages occurred before and after the error page. This let us identify the user journeys … Continue reading