I sometimes wonder who’s out there reading this blog. I’m getting to know a few of you in the comments and email exchanges but the vast majority of you are silent lurkers who I only know are out there via … Continue reading
Don Norman at IIT Design Research Conference 2010: “You gotta be careful too, because there are a lot of these research methods, like the rapid prototyping, like the ideation, like the brainstorming methods, like the ethnography, and so on, there … Continue reading
The problem with running an online marketplace is that it’s hard to police all your sellers. If too many of them provide low quality product descriptions, poorly curated metadata and pixelated photos, then your own brand will suffer. eBay has … Continue reading
Simple, obvious and useful – the waiter enters the number of diners into the EPOS machine before they print the receipt. Why doesn’t all EPOS software have this functionality? In Switzerland, where eating out is expensive, restaurant staff always bring … Continue reading
Collaborative working environments are great, but sometimes they can get a bit noisy and the distractions prevent you from focusing. Karl Sabino told me how they used to solve this problem at Wheel (before it got swallowed up by LBi … Continue reading
Aaron Cheang, Lead User Experience Researcher on Google Wave, had some interesting things to say about Disruptive Innovation at UPA 2010. In a podcast recorded yesterday, Aaron gave some insights about what it was like working on Wave within the Google … Continue reading
The way Mobile Safari handles <input type="file" /> is something that really winds me up: File upload isn’t possible from Mobile Safari. My beef today isn’t with this fact – it’s with the UI design. To show the ‘choose file’ … Continue reading
Here are the slides from my recent presentation at UXLX’10 at Lisbon. This is a substantially revised version of the talk I gave at Barcamp Brighton in September ’09. Many, many thanks to Aaron Young & Rebecca Gill of Bunnyfoot … Continue reading
iPhones are wonderful things for many reasons, but you can’t run screen-recording or screen-sharing software in the background during research sessions. Even if you could, it would make the device run like treacle and you’d miss out on getting footage … Continue reading
So here I am listening to some music on Spotify. This is a great album. Maybe I’ll buy it – I wonder how much it costs? I’ll hit “buy album” to find out… “Sign in to purchase music”. Well that … Continue reading