Aaron Cheang, Lead User Experience Researcher on Google Wave, had some interesting things to say about Disruptive Innovation at UPA 2010. In a podcast recorded yesterday, Aaron gave some insights about what it was like working on Wave within the Google … Continue reading
The way Mobile Safari handles <input type="file" /> is something that really winds me up: File upload isn’t possible from Mobile Safari. My beef today isn’t with this fact – it’s with the UI design. To show the ‘choose file’ … Continue reading
Here are the slides from my recent presentation at UXLX’10 at Lisbon. This is a substantially revised version of the talk I gave at Barcamp Brighton in September ’09. Many, many thanks to Aaron Young & Rebecca Gill of Bunnyfoot … Continue reading
iPhones are wonderful things for many reasons, but you can’t run screen-recording or screen-sharing software in the background during research sessions. Even if you could, it would make the device run like treacle and you’d miss out on getting footage … Continue reading
So here I am listening to some music on Spotify. This is a great album. Maybe I’ll buy it – I wonder how much it costs? I’ll hit “buy album” to find out… “Sign in to purchase music”. Well that … Continue reading
Egocentrism is something that we largely grow out of in childhood. There’s a famous test in developmental psychology called Piaget’s 3 mountains task (shown below). When you give it to 2-6 year old children, most of them fail. As soon … Continue reading
Instead of writing a silly post for April fools day, I’ve instead decided to highlight some fascinating academic research from MIT that looks at novel input mechanisms and issues of user control. This paper (pdf) was published at CHI a … Continue reading
It’s funny to think about how big a step back voicemail took when it moved from desktop answering machines to mobile phones. Image credit: Hold all my calls by Furryscaly Back in the 1980s, if you didn’t get to the … Continue reading
On User Involvement: On ROI: On PowerPoint: On Pricing: On playing catch-up: On software bugs vs usability issues:
Here’s a classic piece of psychology research that should get you thinking about the strangely malleable nature of human memory: Loftus & Palmer (1974) on the reconstructive nature of human memory (PDF). The research paper is pretty dry, so I’ll … Continue reading