I’ve just finished setting up uxurls.com – a user experience aggregator. It’s a really simple popurls clone, intended for people who are too busy to set themselves up with their own RSS reader, or just fancy a quick glance at … Continue reading
Here’s a nice antipattern from the Odeon (UK), who show us how to annoy 99.9% of users in an effort to help the 0.1% who enter their email addresses incorrectly. So, here I am registering on odeon.co.uk… Oh look, I … Continue reading
Do you ever think about the impact of the experimenter effect (or Hawthorne effect) when you’re running face to face user research? Here’s a quick test. First, go and check your Analytics package to see how many users check your … Continue reading