Monthly Archives: October 2009

“Just add an egg” – Usability, User Experience and Dramaturgy

I’ve always liked this story about Betty Crocker and how General Mills took such care in designing the experience of making a cake. They’d been espousing speed and ease in the kitchen since 1931 with products like Bisquick, but this … Continue reading

Pidoco – prototying and remote, moderated user testing – combined!

I have to admit I only tried Pidoco° very briefly at UX Brighton last week, but I was impressed with what I saw. They’ve integrated an Axure-style prototyping tool with a remote, moderated usability testing tool, and the price is … Continue reading

Achieving adoption of a disruptive product

“The Americans have need of the telephone, but we do not. We have plenty of messenger boys.” – Sir William Preece, Chief Engineer, British Post Office, 1878 “This telephone has too many shortcomings to be considered as a means of … Continue reading

ABtests.com – great new resource for sharing A/B test findings

This is going to be something special. Abtests.com is created by Bokardo, Performable, and KISSmetrics. In their words: “Our goal is simple: to help people test their web sites/applications and share that knowledge with others, making everyone smarter in the … Continue reading

The importance of setting accurate expectations

Using a feedreader and can’t see the video? This post is all about the importance setting accurate expectations. One of my friends, Ofer Deshe, often uses this clip when running UX training workshops. What a great way of summing it … Continue reading