Daily Archives: February 16, 2009

Karl Sabino on the ROI of well designed error messages

Posted on February 16 2009 by Harry Brignull

A nice UX ROI tidbit from Karl Sabino over on the Think blog: Once the analytics were up and running, we could quickly see which pages occurred before and after the error page. This let us identify the user journeys … Continue reading

What retro 1970s robots can teach us about our business practices.

Posted on February 16 2009 by Harry Brignull

Back in the 1970s when Artificial Intelligence was in its infancy, researchers hit upon a performance problem. Their robots were designed to take in every detail of their surroundings and perform complex mathematical calculations to deduce what they could see. … Continue reading