I’ve been delivering a lot of User-Centred Design training lately at Flow, and I’ve noticed that when most people do paper UI sketching, they can’t help going “hi-fi”, and making very precise wireframes.
It’s just too easy to get sucked into the minutiae rather than maintaining a focus on the bigger picture. Plus, precise UI sketches can end up taking hours to make, so then when you begin the evaluation phase, the author is inevitably feeling defensive over their baby. And since the small details are present – the wording, layout, and so on – feedback then ends up focusing on it. You end up drilling further and further into the detail because it’s such a tempting, solid thing to talk about.
Instead of small details, this initial stage of design sketching should concern things like proposition (Does the overall idea seem useful?), concept (How does it deliver it’s value?) and context (Would it fit in with the other things the user is doing, e.g. before and after using it?)
This is where ‘boxing glove’ wireframing technique comes in. You don’t actually wear boxing gloves (sorry for the let-down), the idea is that you take measures to physically compel yourself to do very basic, very quick sketches. It’s a bit like Andy Budd’s idea of “one day design concepts“, but at a scale of minutes rather than days.
It’s simple:
- Grab a big pad of post-it notes
- Grab a felt tip pen
- Sketch each page on a single post-it
- Draw a single user-journey through the system. Concentrate on the ‘happy path’, i.e. ignore contingencies for now.
- That’s it!
The constraints of the small paper makes it feel a bit like you’re wearing boxing gloves – it forces you to draw only the most crucial parts of the user interface. (If you want to use bigger paper, just use a fatter pen). This enables you to hammer through a user journey in a few minutes.
Another nice benefit is that this method invites participation in a way that finessed diagrams don’t – anyone can join in, no special skills necessary. If you’ve read Bill Buxton’s Sketching User Experiences, you’ll know exactly what I’m getting at here.
Good point; I think 37Signals had something similar recently about how they use wide-tipped permanent markers for wireframes, because small-tipped pens give them too much room to obsess over details. Personally, I probably spend 25-40% of my time on any set of wireframes on formatting and making them pretty, and that’s way too much.
Oh, I hadn’t seen that, but you’re right, they are making exactly the same point.
http://www.37signals.com/svn/posts/466-sketching-with-a-sharpie
A colleague told me earlier that he calls this stage of design “wireframe thumbnailing”. I think the term may be borrowed from graphic design:
http://creativecurio.com/graphic-design-glossary/#t
An interesting answer to a common problem, Harry. I’m definitely with you on the inclusive benefits of low-fi techniques like these and the need to focus on the higher level aspects of the design at these early stages, but I have to confess to being sceptical of the effects of constraints like paper size. My experience tends to be that ‘sketching’ is more of an attitude than a physical thing. Do you think that a different kind of ‘sketch’ would have a similar effect? I wonder, do people need to draw anything at all? What would happen if you asked participants/stakeholders to just write the purpose of the screen rather than draw it? (And have I just contradicted myself?)
For an alternative to Sharpies you might like wireframing with the blood of your enemies ;)
http://38thsignal.blogspot.com/2007/06/wireframing-with-blood-of-your-enemies.html
Nick, the 38th Signal blog is absolutely hilarious, thanks for linking to that!
I must admit that the “small paper / fat pen” technique isn’t perfect but it’s quick and you haven’t much to loose by trying it. And it has proved fairly helpful in some recent training I’ve given.
It’s horses for courses really…
I’m with you on this one Harry. I agree with Nick’s point that sketching is a state of mind, but there is a very real tendency to start with the best intentions and get drawn into detail.
In a similar vein to your post-it approach – very Flow ;) – I use an ‘interface sketch’ page size in graffle, set at 10x7cm. Forces you to stop diving into the detail.
What I like about working this way, it prevents you from trying to refine bad ideas to some level of mediocrity.
No problem on the 38th Signal link (I wouldn’t put it past the Signals to be doing it themselves – they’re the masters of online marketing).
I’m not discounting the essence of your Boxing Gloves method, Harry, I just wonder whether sketching is the wrong technique if you’re having to physically constrain what people are doing naturally. At the early conceptual stages you’re talking about I just don’t see what a small drawing adds. If the sketch is Post-it-sized and you’re at at the beginning of the design process it seems like it’s describing an intent, something that I believe might be better conveyed with words; something more like a use case. What’s the purpose of this screen? What should the user be able to achieve? What’s the system response? etc.
You’re right that there’s not much to lose by trying it so how about this: I’ll give your Post-it sketches a go next time I get a chance and you try my use cases?
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Very similarly, I’ve begun using PowerPoint at the recommendation of a colleague. It makes you forget about the hi-fi details since it only allows you to create simple drawings.
The resulting wireframes definitely communicate the ideas better. The only down fall is that PPT doesn’t handle long pages well.
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Best method I’ve come across yet for getting Wireframes knocked out as quickly as possible.
Thanks for the idea!
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I’m just a touch late to the party
But my one and only wireframing tool to this point has been Paint. MS Paint. :)
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