Douglas Karr pointed out that I should put my money where my mouth is and explain how it should be redesigned. Having given it some thought, I’ve realised this is a particularly tricky dialog box – the problem does not … Continue reading
A great example of bad dialog box design from Jungledisk: Long convoluted question – check! Frightening subheading – check! Options that don’t map onto the question – check!
These days when you see someone wondering down the street looking lost, chances are they don’t have a shop-bought map in their hands – it’s much more likely they have a scrappy looking print-out from a web-based route planner service. … Continue reading
This post by Christopher Fahey of graphpaper.com got me thinking about the longitudinal nature of usability issues, and what it means for user experience research & design. Now: the teething problem This is a usability issue that you experience at … Continue reading
Having worked at 3 different User-Centred Design (UCD) consultancies in the last few years (Flow Interactive, Amberlight, and Oyster Partners), I can confidently say that the type of project most commonly requested by clients looks like this: Client delivers test … Continue reading
I was in Blockbuster yesterday, and started chatting to the staff. I asked them why Pan’s Labyrinth (good film) only has 2 copies shown, while Shadowboxer (worst film of all time) has 2 entire shelves worth of boxes on display. … Continue reading
Microsoft Surface is a pretty amazing piece of research: tabletop touchscreen computing done really well. But, the “origins” section on the Surface website strongly implies that the whole concept of tabletop computing originated from Microsoft. It didn’t. If you find … Continue reading
Google’s new “website optimiser” is one of the biggest and most exciting user research tools to emerge on the scene in quite some time. It’s a bit surprising, then, that hardly anyone in the User Centred Design field is talking … Continue reading
I’ve been having a lot of fun doing out of box experience design consultancy over the last few weeks (OOBE as it is pretentiously called by those in the know). If you’ve ever opened an Apple product then you’ll know … Continue reading
This is Luis von Ahn giving a Google TechTalk presentation about “human computation”. He talks about Capatchas and the ESP game among other things. He’s particularly qualified to talk about them because he basically invented them. Really interesting stuff. It’s … Continue reading