This is a pretty interesting presentation from Anssi Vanjoki, Nokia’s Executive Vice President (4/12/07). He says, fairly bluntly:

• Right now, the Nokia Handset User Experience has scope for improvement
• There are inconsistency problems between applications.
• Discoverability can be a problem (apps and content can feel ‘hidden’)
• Syncing and storage is currently difficult

Admitting there’s a problem, as they say, is the first step towards a cure. With a message like this coming from the top, we can expect some pretty radical improvements coming soon.

The iPhone isn’t mentioned, but I can’t help thinking that it’s spurred on a user-experience supremacy race. Great news for end-users.