These days when you see someone wondering down the street looking lost, chances are they don’t have a shop-bought map in their hands – it’s much more likely they have a scrappy looking print-out from a web-based route planner service. … Continue reading
This post by Christopher Fahey of graphpaper.com got me thinking about the longitudinal nature of usability issues, and what it means for user experience research & design. Now: the teething problem This is a usability issue that you experience at … Continue reading
Having worked at 3 different User-Centred Design (UCD) consultancies in the last few years (Flow Interactive, Amberlight, and Oyster Partners), I can confidently say that the type of project most commonly requested by clients looks like this: Client delivers test … Continue reading
I was in Blockbuster yesterday, and started chatting to the staff. I asked them why Pan’s Labyrinth (good film) only has 2 copies shown, while Shadowboxer (worst film of all time) has 2 entire shelves worth of boxes on display. … Continue reading