Yearly Archives: 2006

Dynamo: A multi-user system for community spaces

This is a piece of work I was involved with a while ago as part of an academic research group at Sussex and Nottingham University. It’s a large multi-user wall display designed to be used by small groups of people … Continue reading

Why the OLPC needs lots of usability work

This post is a collection of my concerns about the usability of the OLPC (One Laptop Per Child, aka the “Hundred Dollar Laptop”) and how well suited it is to its target user groups. If you haven’t seen it, take … Continue reading

Search oddities on Google Book Search

Google Book Search behaves strangely when you use search terms that contain characters with diacritics (OK. I’m showing off. I mean accents) It would be nice to report this but Google shares something in common with that other megacorp in … Continue reading

Short video of the OLPC UI action

The makezine blog has a great guide on how to try out the OLPC (One Laptop Per Child) system yourself on Windows, but if you cant be bothered, I have put together a video clip of the OLPC UI in … Continue reading

Tabbed browsing – hopefully the writings on the wall for pseudo-links

Now Internet Explorer used tabs that means there isn’t a major browser on the market that doesn’t use them.Tabbed browsers work nicely when used with a mouse that has a wheel or (a third button) for the following reason. You’re … Continue reading

Is it just me or are IE 7’s tabs too loud?

Look at IE 7’s tabs. They use more pixel space than Firefox, they are bright blue and they have Aqua-style 3D beveling. They are basically shouting off the rooftops “Hey, look at me, here I am, great new tabbed browsing!” … Continue reading

Bad usability is like a leaky pipe.

In his recent blog post, Paul Adams got me thinking about metaphors, and how useful they are in explaining usability in a hurry. A friend recently asked me for some advice to help him “improve” his website. The site involves … Continue reading

Where’s my order?

DV247.COM – fairly standard e-commerce site. I ordered something on Friday and on Monday started to wonder what day I needed to stay in for collection. Here’s their order status page: Now I couldn’t see any indication here of whether … Continue reading

Too good

Pac man pie chart joke (via Boing Boing)

Why do call centers treat callers like documents?

Some call centers tend to treat you, the caller, like a document. You call up with a simple piece of information (e.g. “You’ve over billed me this month”) and then you get bumped between different staff members like an unwanted … Continue reading