Comments on: Mental Models, Service Design & The Problem With Convergence

Comments on: Mental Models, Service Design & The Problem With Convergence https://www.90percentofeverything.com/2009/06/07/mental-models-service-design-the-problem-with-convergence/ User Experience Design, Research & Good Old Fashioned Usability Sun, 07 Jun 2009 08:43:02 +0000 hourly 1